Privacy Policy

Open Air Cinema - Protecting Your Digital Experience

Important Notice: This Privacy Policy outlines how our outdoor cinema website collects, uses, and protects your personal information in compliance with GDPR and international privacy regulations. Your privacy is our priority.

Information We Collect

Personal Information

We collect information you voluntarily provide when booking tickets, creating accounts, or subscribing to our newsletter, including name, email address, phone number, and payment details.

Technical Data

Our systems automatically collect IP addresses, browser types, device information, operating systems, and website usage patterns to improve our services and ensure security.

Behavioral Analytics

We track user interactions, page views, session duration, and preferences to enhance user experience and optimize our outdoor cinema offerings.

How We Use Your Information

Your personal data enables us to provide exceptional outdoor cinema experiences. We process information to manage ticket reservations, send event updates, process payments securely, and customize content recommendations. We also use aggregated data for statistical analysis, improving website functionality, and developing new features that enhance your movie-watching experience under the stars.

Marketing communications are sent only with your explicit consent. We may use your information to notify you about upcoming screenings, special events, seasonal programming, and exclusive offers. You maintain complete control over these communications and can opt-out at any time through our preference center.

Data Protection & Security

We implement industry-standard security measures including SSL encryption, secure payment processing, regular security audits, and access controls. Our servers are protected by advanced firewalls and monitoring systems. Payment information is processed through PCI-compliant payment processors and never stored on our servers. We regularly update our security protocols to address emerging threats and maintain the highest level of data protection.

Your Rights Under GDPR

  • Right of Access: Request copies of your personal data and information about how we process it
  • Right to Rectification: Correct inaccurate or incomplete personal information
  • Right to Erasure: Request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: Limit how we use your personal information
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Opt-out of certain types of processing, including direct marketing
  • Right to Withdraw Consent: Revoke consent for processing at any time

Cookies & Tracking Technologies

Our website uses essential cookies for functionality, analytics cookies to understand user behavior, and preference cookies to remember your settings. We also employ web beacons and similar technologies for performance monitoring. You can control cookie settings through your browser preferences, though disabling certain cookies may limit website functionality. We respect your choices and provide clear information about our cookie usage.

Data Retention & International Transfers

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Account information is typically retained for seven years after account closure. Marketing data is deleted when you unsubscribe or after two years of inactivity. When transferring data internationally, we ensure adequate safeguards are in place, including standard contractual clauses and adequacy decisions.

Third-Party Services & Sharing

We work with trusted third-party service providers for payment processing, email marketing, analytics, and customer support. These partners are contractually bound to protect your data and use it only for specified purposes. We never sell personal information to third parties. Data sharing occurs only when necessary for service delivery, legal compliance, or with your explicit consent.

Children's Privacy

Our outdoor cinema welcomes families, but our website is not directed at children under 16. We do not knowingly collect personal information from minors without parental consent. If we discover we have collected data from a child without proper consent, we will delete it promptly. Parents can contact us to review, modify, or delete their child's information.

Policy Updates & Compliance

This Privacy Policy may be updated to reflect changes in our practices, legal requirements, or service offerings. We will notify users of significant changes through email or website notices. Continued use of our services after policy updates constitutes acceptance of the revised terms. We maintain compliance with GDPR, CCPA, and other applicable privacy regulations through regular audits and staff training.

Effective Date: This Privacy Policy is effective as of the date of publication and applies to all information collected through our outdoor cinema website and related services.